Privacy Policy
Last updated: March 5, 2026
Introduction
At Mr.Flix, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our movie streaming and purchase platform in Uganda.
Information We Collect
Account Information
When you create an account, we collect your email address, username, and password. This is necessary to manage your movie library and subscriptions.
Payment Data
For transactions via MTN or Airtel Mobile Money, we process payment tokens and transaction reference numbers. We do not store your mobile money PINs.
Usage Data
We collect information about the movies you watch, your watch history, and device information to provide a personalized streaming experience.
How We Use Your Information
- To provide and maintain our Service
- To process payments and manage subscriptions
- To personalize your experience and show relevant movie recommendations
- To notify you about updates, new movie releases, or issues with your account
- To provide customer support and respond to your requests
- To analyze platform usage and improve our movie library
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and payment transactions are encrypted.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Choices & Rights
You have the right to access, update, or delete your account information at any time through your profile settings. You can also opt-out of marketing communications by following the unsubscribe link in our emails.
As a Ugandan user, your data rights are protected under the Data Protection and Privacy Act, 2019. We respect these rights and ensure our processing complies with local regulations.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our support team.